Refund Policy

Refund and Return Policy of Toronto Vogue

At Toronto Vogue, we are committed to providing our customers with excellent service and a pleasant shopping experience. Our refund and return policy has been carefully designed to ensure maximum customer satisfaction under specific conditions. Please read the following guidelines carefully regarding returns and refunds.

100% Return Guarantee on New Products
We offer a full return guarantee on all new products, with the exception of promotional items. Sale items are excluded from this guarantee.

No Refunds on Sale Items
Items purchased during sales are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in cases of incorrect sizing.

Return Costs
Customers are responsible for the shipping costs of returned items. Toronto Vogue does not reimburse return costs and is not liable for any expenses incurred during the return process. Please refer to our Terms and Conditions for full details.

Return Notification Deadline
Returns must be reported within 30 days of receiving the item. After this period, returns will no longer be accepted. Please respect this timeframe to remain eligible for a return.

Exchanges on Sale Products
Sale items cannot be exchanged, even in cases of incorrect sizing. Please ensure that you select the correct size before making a purchase.

100% Guarantee on Defective Products
We provide a full guarantee on all defective products. If an item shows manufacturing defects, it may be returned for a full refund or exchange, depending on your preference.

Return Process
To initiate a return, please send an email to info@torontovogue.net. Once your return request is approved, you will receive detailed instructions to complete the process.

Mandatory Return Form Requirement
Returns without a completed return form cannot be processed. Please ensure you include this form with your return to guarantee proper handling of your request.

Conclusion
Toronto Vogue is dedicated to ensuring the satisfaction of its customers. By adhering to our refund and return policy, we can guarantee that all returns are processed efficiently and fairly. For questions or concerns, please contact our customer service team at info@torontovogue.net.